Clearer, faster, more consistent CHC decisions.

Empowering social workers, eliminating rework, and closing the £270m funding gap. CHC+ uses AI to create first-draft checklists from your existing case documents.

To book a demo, email emma@outcomesmatter.co.uk
Read Ealing Case Study
Outcomes Matter Consulting
HGS
80+%
Reduction in drafting time
0
Rejected checklists in pilot
£270m
Funding gap to close
7
Sector Award shortlists

What is CHC+?

CHC+ uses AI to create first-draft CHC checklists from your existing case documents. You review, edit, and make all decisions — the tool handles the repetitive work.

What it DOES

  • Extracts evidence from your documents
  • Structures content by CHC domain
  • Creates clear, readable narratives
  • Saves 80%+ of your drafting time

What it DOESN'T do

  • Rate any domains
  • Make eligibility decisions
  • Replace professional judgement
  • Remove you from the process

Why we built it

To give you back time to spend with the people who need you — while creating better quality checklists, every time.

By defining what "good" looks like across every domain, CHC+ standardises quality and dramatically reduces back-and-forth challenges with ICBs.

How CHC+ Works

1

Upload Documents

Your case files

2

AI Generates Draft

5-10 minutes

3

You Review & Edit

Check every domain

4

You Rate & Submit

All decisions are yours

You control every decision. CHC+ handles the repetitive work.

Proven Impact

Real Results from Ealing Council

From 4+ Hours to 30 Minutes

In Ealing, manual CHC checklists took over four hours to draft, plagued by high rejection rates. Ealing Council partnered with us for a structured pilot, co-designing the tool with frontline practitioners.

80%+ Time Saved Checklists now take an average of ~30 minutes to complete.
Zero Rework Rejection rates dropped from 1 in 10 to ZERO across the pilot.
Financial Success Ealing exceeded its annual CHC acceptance target, with 9 cases already accepted.
Download PDF Case Study
"She submitted a manual checklist and the feedback from the ICB was condescending. The same case was completed with CHC+ and... nothing came back. Accepted without challenge."

Zephy Polius

CHC Lead, Ealing Council

"Every local authority should be using CHC+."

Chris Ahadzi

Social Worker

Uncompromising Security.
Ethical by Design.

When dealing with sensitive health and social care data, trust is everything. CHC+ was built to exceed UK public sector security standards.

100% Practitioner-Led

Decision support, not decision making. The AI drafts the paperwork, but all clinical and care decisions remain entirely with the qualified social worker.

Fully GDPR Compliant

Built from the ground up to the highest UK data protection standards. Your data security is our absolute priority.

UK-Hosted Infrastructure

All data is processed and stored securely within the UK via our technology partner, HGS UK.

No Secondary Data Use

Your data is yours. We strictly do not use your local authority's sensitive case files to train open-market AI models.

NHS & Gov Trusted InfoSec

Backed by HGS UK's robust information security frameworks, trusted by the NHS and central government for infrastructure, delivery, and digital innovation.

The Future

CHC+ Roadmap

Phase 1: Proof of Value Completed

Co-design and structured pilot with Ealing Council. Achieved 80% time savings and zero rejection rates.

Phase 2: Expanding Footprint Current

  • Full rollout across Ealing adult social care.
  • Pilots active in four other local authorities.
  • Early adopter cohort of 15 councils actively forming.

Phase 3: Feature Enhancement Coming Soon

Secure Transcription: Developing secure audio-to-text functionality to make capturing evidence even easier for practitioners on the go.

Phase 4: Expanding Scope Upcoming

  • DST+ (Decision Support Tool): Bringing AI efficiency to full Decision Support Tools.
To join our early adopter cohort, email emma@outcomesmatter.co.uk

Ready to empower your workforce?

Join the growing number of Local Authorities transforming their CHC processes.

To book a demo, email emma@outcomesmatter.co.uk